How to Contact Us and Our Hours
Where can I send e-mail requests? [email protected]
What are your hours and phone numbers?
Customer Service
Phone: (800) 266-7661 Fax: (517) 336-0497
24-Hour automated loan information by phone
Phone: (833) FNB-DATA or 833-362-3282
Monday through Friday – 8:00 AM to 5:30 PM (Eastern Time)
Saturday – 9:00 AM to 1:00 PM (Eastern Time)
Credit Services (Payment issues)
Phone: (800) 642-4578
Monday through Friday – 8:00 AM to 9:00 PM (Eastern Time)
Saturday – 9:00 AM to 3:00 PM (Eastern Time)
Insurance
Phone: (800) 266-7661 Fax: (517) 336-8429
Monday through Friday – 8:00 AM to 5:00 PM (Eastern Time)
Taxes and Escrow
Phone: (800) 266-7661 Fax: (517) 336-8428
Monday through Friday – 8:00 AM to 5:00 PM (Eastern Time)
